Accessibility Tools

Client Charter

We pledge to:

NOCHARTER DESCRIPTION
1 To give feedback not more than seven working days for the approval of industrial lot/site from its date of application
2 To ensure any offer letter of sale house/residential to be prepared within one hour for successfull applicant
3 To ensure rental offer to be produced within one hour to successfull applicant
4 To ensure any application of entrepreneur course/seminar feedback to be replied within one hour for successfull applicant
5 To ensure all payment are made within 14 working days from date of receipt of completed documents claimed
6 To ensure any enquiry/complaints/suggestion feedback to be replied not exceed than one working day
7 To ensure all telephone calls received are replied not exceed than eleven seconds
8 TO ensure all staff to practise pure value and integrity while giving service to all PKNP customers