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8th Charter Data for 2020 [January - June]

Practicing noble values and integrity while providing services to PKNP customers

During the period from January to June 2020, 31 complaints were received. A total of 14 complaints were acted upon, 15 complaints are in the process of being addressed for repairs, and 2 complaints received were outside the jurisdiction of PKNP and have been referred to the relevant departments/agencies.

8th Charter Data for 2022 [January - June]

Practicing noble values and integrity while providing services to PKNP customers
piagam 8 01

During the period from January to June 2022, 34 complaints were received. A total of 30 complaints were acted upon, 1 complaint is in the process of being addressed for repairs, and 3 complaints required no action as they were outside the jurisdiction of PKNP.

8th Charter Data for 2023 [January - June]

Practicing noble values and integrity while providing services to PKNP customers

 piagam_8_2023.png

During the period from January to June 2023, 27 complaints were received, of which 26 complaints were acted upon in less than 12 hours, and 1 complaint was acted upon in more than 24 hours.

A total of 26 complaints were addressed for repair works of PKNP-owned premises, in accordance with the procedures outlined in the Coordination of Repair and Maintenance Works for PKNP Properties (PKNP/PT/5).

In addition, 17 complaints were resolved, while 9 complaints are still undergoing repair. One complaint required no action as it was outside the jurisdiction of PKNP.

Pahang State
Development Corporation (PKNP),
16th Floor, Kompleks Teruntum,
25000 Pahang Darul Makmur.

Tel : +609 5658588
Fax : +609 5130510
Email : This email address is being protected from spambots. You need JavaScript enabled to view it.
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