Accessibility Tools
Practicing noble values and integrity while providing services to PKNP customers
During the period from January to June 2020, 31 complaints were received. A total of 14 complaints were acted upon, 15 complaints are in the process of being addressed for repairs, and 2 complaints received were outside the jurisdiction of PKNP and have been referred to the relevant departments/agencies.
Practicing noble values and integrity while providing services to PKNP customers
During the period from January to June 2022, 34 complaints were received. A total of 30 complaints were acted upon, 1 complaint is in the process of being addressed for repairs, and 3 complaints required no action as they were outside the jurisdiction of PKNP.
Practicing noble values and integrity while providing services to PKNP customers
During the period from January to June 2023, 27 complaints were received, of which 26 complaints were acted upon in less than 12 hours, and 1 complaint was acted upon in more than 24 hours.
A total of 26 complaints were addressed for repair works of PKNP-owned premises, in accordance with the procedures outlined in the Coordination of Repair and Maintenance Works for PKNP Properties (PKNP/PT/5).
In addition, 17 complaints were resolved, while 9 complaints are still undergoing repair. One complaint required no action as it was outside the jurisdiction of PKNP.
